Refund Policy
We strive to ensure your satisfaction with our services. Our refund policy is designed to be fair and transparent.
Initial Consultation Fees
Any fees paid for initial consultations or assessments are non-refundable.
Monthly Retainer Services
If you have subscribed to our monthly retainer services (e.g., ongoing SEO management, content creation), refunds are prorated based on the services already provided up to the date of cancellation.
One-Time Services
For one-time services (e.g., website audit, SEO optimization), refunds are provided if cancellation occurs before the commencement of the service. Once the service has begun, refunds are evaluated on a case-by-case basis depending on the progress made.
Digital Products
Refunds for digital products (e.g., eBooks, templates) are available within 30 days of purchase, provided the product has not been downloaded or accessed.
Refund Request Process
To request a refund, please contact our support team at inquiry@byondseo.com with your invoice number and reason for refund. We will review your request promptly and respond within 3 business days.
Exceptions
Refunds may not be available for services already completed or in cases of violation of our terms of service.
Payment Method
Refunds are issued using the original payment method used for the purchase.
This refund policy is intended to protect both Beyond SEO and our clients, ensuring clear guidelines for refunds in various scenarios. It reflects our commitment to providing excellent service while maintaining fairness and transparency in our business practices.